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If you are adding numerous devices of the same type or because of multiple users with a generic account, you can rename devices in Duo to make identifying them easier.

  1. Browse to ninernet.charlotte.edu

  2. Click Manage Account and login

  3. Click Add or remove phones & tablets from the Duo Two-Factor Authentication section and provide Duo authentication
    Duo Add or Remove

  4. For the device you want to rename, click Device Options
    Device Options

  5. Click Change Device Name
    Change Device Name
  6. Enter the new name that will make the device easier to identify and click Save
    Enter new device name
  7. Click Home in the upper left to return to the NinerNET main page

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