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You must first be approved to use the HIPAA compliant Zoom instance.  See this FAQ for more information.

  1. After confirmed approval, login at
  2. After authentication, you will see the following - click Switch to the New Account

    Zoom Account to HIPAA

  3. You will receive the following addition prompt - click I Acknowledge and Switch
    Confirm Zoom account switch
  4. An email will be sent to your UNC Charlotte email - check your email and click the link to confirm the switching of your account
    Zoom email to switch
  5. You will receive the final addition prompt - click I Acknowledge and Switch
    Final Zoom confirmation
  6. Lastly, you switch will be confirmed - click Sign in Now to access the account
    Zoom switch confirmation

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