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- Yes, if you have asked for Unified messaging when you requested a new phone line or added the service to an existing phone line.
- With Unified messaging, when you receive a voicemail, the voicemail is sent to your email in a .wav file.
- If you request your messages to be forwarded to email they will no longer be sent to your phone.
Note
If you had messaging setup prior to 2016, you will still need to monitor the voicemail on your phone because it is not synced with your email.
- For example: When you get a voicemail emailed to you and delete it, you will also need to delete it from your phone.
For more information about voicemail options, view this FAQ.
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