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If you have not already installed the Zoom client, go the the Zoom download center.

See all Zoom client release notes here.

  1. INSTALLATION
    1. University Computers: The Zoom client is available in Software Center for University Windows computers and in Self Service for University Mac computers:
      1. Open Software Center (Windows) or Self Service (Macs) 
      2. Find Zoom
      3. Click to install the software, follow the prompts. The Zoom domain is charlotte-edu.zoom.com
    2. Personal Computers: Go the the Zoom download center
  2. SIGNING IN

    1. Click Sign In with SSO
      Zoom App use SSO

    2. Enter charlotte-edu in the Company Domain field
      SSO use charlotte-edu
    3. Enter your NinerNET credentials if prompted
  3. UPDATING:
    1. click the Account button (1) in the top right of the Zoom window, then click Check for Updates (2)
    2. If an newer version is found, install the updated version


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