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RDP (Remote Desktop Protocol) allows for the secure, remote connection of one computer to another.  Under certain emergency conditions*, when access to on-campus resources is unavailable, RDP permissions may be granted. 

RDP approvals will be temporary and not guaranteed after emergency conditions have passed and can only be initiated from a university device. Personal devices cannot be used for this connection.

Requests will only be considered when:

  • A critical business operation is restricted to a particular on-campus managed workstation. See Guideline for the Security of Endpoints.
  • A specialized software/application is only available on a particular on-campus workstation
  • A specific research task (data set operation) is only available on a particular on-campus workstation

RDP/VNC connections are only permitted from one university managed device to another university managed device. Personally owned devices should not be used for RDP/VNC connections to on-campus university workstations

To make an VNC connection to a Mac computer:

  1. Request access

  2. Determine your IP Address - see this FAQ
  3. Run the Enable Remote Desktop tool in Self Service tool on your Mac 
  4. Windows to MacMac to Mac
    1. Download and install RealVNC Viewer
    2. Enter the IP address of our device and press Enter
    3. If given an insecure warning, click Continue
    4. Enter your credentials and click OK to log into your Mac
    1. Click Go from the Menu Bar and choose Connect to Server...

    2. Enter vnc://YOUR_IP_ADDRESS where YOUR_IP_ADDRESS is the address of the device you are trying to connect too, and click Connect
       
    3. Enter your devices username and password and click Sign In



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