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The University's Office of OneIT provides limited technical support for those electing to use a 3rd Party email clients to retrieve Gmail.  Support includes best effort via IT Service Desk phone support (no ticket escalation) and the FAQs shown. Individual colleges/departments may provide additional support. The College of Liberal Arts & Sciences (CLAS) does not support the use of IMAP email clients.

OneIT recommends accessing Gmail via the web browser interface.  3rd party applications like Outlook, Thunderbird, and Apple Mail do not offer the full search, integration and ease of use and frequently results in inconsistent operation.

  1. Launch Mail.app
  2. Select Google and click Continue
    Select Google
  3. Enter your NinerNET@uncc.edu email address and click Next

  4. You will be redirected to the University's Single Sign On login - enter your NinerNET username & password and complete the Duo authentication
  5. Click Allow on the Google permissions prompt
    Allow Google Permissions
  6. Select the Google account apps you would like to use and click Done
    Select Google apps
  7. Select Protect Mail activity and click Continue
    Mail Privacy Protection
  8. Apple Mail will launch and display current email



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