Tell Me

  1. Browse to ninernet.charlotte.edu

  2. Click Manage Account and login

  3. Click Add or remove phones & tablets from the Duo Two-Factor Authentication section

  4. In order to manage your Duo settings and devices, you must first successfully authenticate to Duo.  Choose your preferred authentication device and authenticate
  5. Once you're authenticated, you will see a list of My Devices


Add Another DeviceSet Default DeviceRemove A Device
  1. Click + Add another device


  2. Select the type of device you wish to add
  3. To register an iOS or Android device, follow this FAQ
  4. To register a landline, follow this FAQ
  1. In the main My Settings & Devices menu, click the dropdown for
    Default Device: and choose your default device
  2. Click Save
  3. The Save button will change to Saved
  4. Click Log Out when finished managing devices
  1. In the main My Settings & Devices menu, click the Device Options
    button beside the device you'd like to remove

  2. Click Delete Device

  3. Click Remove to confirm
  4. Click Log Out when finished managing devices


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