Tell Me

  1. If you are using a personal computer, download and install the Cisco Secure Client then follow the steps below.
  2. If you are using a University computer, the Cisco Secure Client is already installed on the computer.
Connect using WindowsConnect using Mac
  1. Go to Start > All Programs > Cisco > Cisco Secure Client
  2. Click Cisco Secure Client to launch the application
    Cisco Secure Client app

  3. Enter vpn.uncc.edu into the AnyConnect VPN section of the Cisco Secure Client - click Connect
    Cisco Secure Client VPN address

  4. The University's Single Sign On will open - enter your NinerNET username and password; click Log In and authenticate to Duo
  5. After authenticated, the Cisco Secure Client will display in the System Tray, bottom right near the sound and wifi icons, with a lock icon to show you are connected
    Connected in system tray
  6. To disconnect, follow these instructions
  1. Go to your Applications folder and open the Cisco Secure Client
    Cisco Secure app Mac

  2. Enter vpn.uncc.edu into the AnyConnect VPN section of the Cisco Secure Client - click Connect
    Cisco Secure Client login

  3. The University's Single Sign On will open - enter your NinerNET username and password; click Log In and authenticate to Duo
  4. The Cisco Secure Client will display in the upper-right side of the menu bar, with a lock icon to show you are connected
    Cisco Secure connected
  5. To disconnect, follow these instructions


Warning

When connected to the VPN, you will lose access to all local assets (network printers, network storage devices, etc..) and you may not have access to some services. If you require additional specialized access, contact your direct supervisor to request the specific services (IP address and port numbers that you need) and submit a request to the IT Service Desk, 704-687-5500.


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