Tell Me
From your desk phone:
Display setting varies based on phone model
- Look at the display screen
- Find and press the CFwdAll or Forward All button on your phone
- Enter the phone number all calls should forward to
- Remember to add 91 to long distance numbers
- Click CFwdAll or Forward All to activate forwarding
- To cancel call forwarding, press the CFwdAll or Forward All
- See this Cisco Quick Guide or this User Manual for more details
From the Self Service Portal:
- If off campus, login to the VPN first, if on-campus go to Step 2
- Login to the Cisco Unified Communications Self Care Portal using your NinerNET username and password
- The first time you login you will be prompted to set a PIN. The PIN is for services we don't use but the prompt can not be disabled so enter a PIN, it can be any random PIN, you will not use it again.

- Click Change Pin
- You will be logged into the interface.

- Click Call Forwarding on the left menu
- Under your extension, check the "Forward all calls to:" checkbox

- Type in "9" followed by the number you wish to forward all calls to

- Click Save
- Test your call forwarding. Contact the IT Service Desk if you have any issues.
- See this Cisco Phone Self Service Portal guide for more details.
-
Page:
-
Page:
-
Page:
-
Page:
-
Page: