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If you did not receive an email with the subject: Finish Registration: Canvas, follow these directions to log into Canvas for the first time
- Access the Canvas login page
- Click the Forgot Password link. The School of Professional Studies Forgotten Password page is displayed

- You can request a password reset in the following ways:
Contact your SPS Program Manager
- Call the IT Service Desk at 704-687-5500 to open a help ticket. Please give the technician your user name and course you are enrolled in
- Submit via portal at help.charlotte.edu please include your user name and course you are enrolled in
- A Canvas technician will contact you about resetting your password
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