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See the following table for more information about the types of generic accounts

TypeDescriptionPassword known?OneIT Approval needed?How to request?Uses Duo?
Gmail Limited (Most Popular)Generic email account where delegates are identified and email is accessed through delegates login. See this FAQ for more information.

No

No

Submit here

No
Gmail Full (Not Recommended)Generic email account where password is known and managed by account owner. See this FAQ for more information.

Yes

Yes - request will be reviewed by OneIT Asst. Vice ChancellorSubmit hereYes
Active Directory (AD) Service Account (OneIT Professional Only)Non-email generic account used for server to server communications.YesYes - request will be reviewed by OneIT Asst. Vice ChancellorSubmit hereYes
Active Directory (AD) Only
(OneIT Professional Only)
Non-email generic account used for workstation logins.YesYes - request will be reviewed by OneIT Asst. Vice ChancellorSubmit hereYes




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