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Duo 2-Factor Authentication is required for all university employees, sponsored guests and emeriti. Since Duo secures accounts more than a password, the use of Duo may affect the password expiration policy. See chart below for details.

Type of AccountExpiration
Student365 days
Student Employees365 days
Student PCI Data Handlers365 days
OneIT Student Employees365 days
Faculty365 days
Emeriti365 days
Staff365 days
PCI Data Handlers365 days
OneIT Staff365 days
Sponsored Guests365 days
Generic90 days
Privileged / Administrative90 days


Email reminders will be sent prior to the expiration.  You should change your password when you receive the email reminder.  If you allow your password to expire, you can use the forgot NinerNET password option to reset your password using your alternate email or mobile number.  You can also contact the IT Service Desk, 704-687-5500 or submit online ticket at

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