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After entering you NinerNET username and password, at the Duo prompt...

  1. Choose the Enter a Passcode option

    Passcodes can be generated numerous ways:

    • Using the Duo app - launch the Duo app and tap anywhere in the UNC Charlotte area - a 6 digit number will be generated
    • Using the Get Duo Code website - see this FAQ for more information
    • By SMS text message - see this FAQ for more information
    • Service Desk generated - contact the IT Service Desk for assistance
  2. Enter the code on the Duo authentication page and click Log In
  3. Log out of the service when you're finished

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