How do I use the Duo app to generate a passcode?

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After entering you NinerNET username and password, at the Duo prompt...

1. Choose the Enter a Passcode option
   

   Passcodes can be generated numerous ways:

   • Using the Duo app - launch the Duo app and tap anywhere in the UNC Charlotte area - a 6 digit number will be generated
   • Using the Get Duo Code website - see this FAQ for more information
   • By SMS text message - see this FAQ for more information
   • Service Desk generated - contact the IT Service Desk for assistance
2. Enter the code on the Duo authentication page and click Log In
   
3. Log out of the service when you're finished

Related FAQs

• Page:
  Duo 2-Factor Authentication
• Page:
  How do I use the Get Duo Code page?
• Page:
  How do I use the Duo app to generate a passcode?
• Page:
  How do I use Duo if I don't have an internet connection on my mobile device?
• Page:
  How do I call a phone for Duo authentication?