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  1. To get started, click the Perceptive Content client icon on your desktop OR to use Experience from any browser by going to
  2. The imaging Login screen will display, as shown below: 


  3. Login using your NinerNET credentials and press the CONNECT button

  4. Once logged into the application, a screen will display VIEWS on the left side panel

    Available Views are based on group access within Perceptive Content.  Access (External Viewer) can be requested via the Imaging Add / Remove Access Request form


  5. Select the appropriate document view name from the Documents View  

  6. Specify your search criteria
    1. Using the Quick Search tab, perform the following functions:

      1. Select the appropriate item (e.g. ID, Name) from in the drop-down list

      2. Change the operator parameter (i.e. how to search) from the drop-down list. Examples include starts with, contains, and is equal to

      3. Enter in the appropriate information in the text box area such as the Name (format: Last name, First name, MI), UNC Charlotte ID, Type (i.e. document type)

      4. Click the Go Screen Shot 2017-05-09 at 11.07.26 AM.pngbutton. A list of documents you submitted will display, as shown below:


    2. Using the Search tab, perform the following functions:
      1. Click the Add icon to enter search criteria
      2. An Add Condition dialog box with display, as shown below:
      3. Select the appropriate Constraint by selection from the dropdown menu
      4. Select the appropriate Type from the dropdown menu
      5. Select the appropriate Field from the dropdown menu

        The fields are defined as follows: Field 1 = UNC Charlotte ID (800#); Field 2 = Name (Last Name, First Name, MI); Field 5 = Unique ID; Type = Document Type. Fields 3 and Fields 4 vary based on the document type.

      6. Select the appropriate Operator from the dropdown menu
      7. Select or enter the appropriate Value from the dropdown menu or text box 
      8. Click the OK button
      9. Enter additional search critieria, as desired
      10. Click the Go Screen Shot 2017-05-09 at 11.07.26 AM.pngbutton. A list of documents you submitted will display as shown below:
  7. To view a document, double click the desired line item

  8. Once the document is open, you can email, print, or export and save the document file locally, using these icons

  9. Press the to exit the document and return to the previous list

The My Document views will pre-populate without clicking the Go Button.

 indicates the document is in being processed in workflow; otherwise, the document has been processed.

indicates the document is on hold and the departmental specialists are awaiting additional information to process.

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