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The University will transition to the Zoom Phone service during the Fall semester 2023. Zoom phones will allow you to make and receive calls over the internet using your computer, smartphone, or voice-over-IP-enabled deskset. See Zoom Phone FAQs

A voicemail reset will clear out any old voicemails, reset the PIN, and change the display name on the phone.  To request a voicemail reset:

  1. Contact the IT Service Desk at 704-687-5500 or
  2. You will need to provide the phone extension, full name, NinerNET username, desired display name, and 6-digit fund number

Related FAQs

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