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Cisco phone service is at end of life. The university will be migrating to Zoom phone starting Fall '23. See Zoom Phone FAQs.

  1. On Campus Calls: Dial 5-digit extension number (7 and then the last 4 of their campus number)
  2. Off Campus Local Calls: Dial 9 + ten-digit local number
  3. 800 Calls: Dial 9 + 1 + 800 + number
  4. Domestic Long Distance: Dial 9 + 1 + area code + number
  5. International Calls:

  6. Dial 9 + 011 + country code + city code (if applicable) + local number

  7. Dial 9 + 00 to charge international calls to a credit card

  8. For international dialing assistance click here

  9. Credit Card Calls, Collect Calls, 700, 900 & Third Party Calls:

    1. Dial 9 + 0 + area code + number + credit card number 

  10. Calling Cards: Follow the instructions on the back of the card

  11. Directory Assistance: Access the web at  WhitePages.com

    Note

    Unlimited local calls - The campus has a very expansive 'free' local calling area which includes the entire 704 and 980 area codes as well as portions of the 828, 803 (South Carolina) and the 336 area codes.

    You do not need to dial a '1' before any local calls. If you do so, Central Office will reject the call.

    See the below guides for additional information:

    1. Cisco Phone Self Service Portal
    2. User Guide 
    3. Quick Reference Guide


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