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Office 2019 (Word, Excel, PowerPoint, Publisher, OneNote) is installed on all University owned Windows computers. If there is a problem, the software can be re-installed using the instructions below. Microsoft Project and Visio are not included in the Office 2019 package and must be requested separately by contacting the IT Service Desk, 704-687-5500 or


Any add-ons that are used should be tested before upgrading to Office 2019.

  1. Click the Start buttonStart menu
  2. Type Software Center
  3. As you type, Software Center will be found - click Software Center
    Software Center
  4. Click Microsoft Office 2019 Professional under the Applications section
    Office 2019 icon
  5. Click on the Install button

  6. You will be able to watch the progress.  The installation should take approximately 15-20 minutes and you will be prompted to reboot

  7. Once the installation is complete, you should see the Office 2019 applications listed alphabetically under All Programs.  

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