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If you forgot your username, follow these steps to retrieve it:

  1. Go to NinerNET
  2. Click on the Forgot NinerNET username link
    Forgot NinerNET Username
  3. Enter your legal first name, legal last name, and date of birth
    NinerNET Forgot Username Questions
  4. Click Retrieve NinerNET Username
  5. Your username will appear at the top of the page 
  6. If you have problems, please contact the IT Service Desk, 704-687-5500 or submit via the portal at

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