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If you forgot your username, follow these steps to retrieve it:
- Go to NinerNET
- Click on the Forgot NinerNET username link

- Enter your legal first name, legal last name, and date of birth

- Click Retrieve NinerNET Username
- Your username will appear at the top of the page
- If you have problems, please contact the IT Service Desk, 704-687-5500 or submit via the portal at help.charlotte.edu
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