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Jabber allows employees to use their University phone number from a computer or mobile device. Please note:
- Only employees with a dedicated phone line can use Jabber. Employees who only have a voicemail box are not eligible.
- All office lines are provisioned with Jabber to use on your computer. However, if you want to use the Jabber on a mobile device with the mobile app, you will need to submit a request and select Cisco Jabber Request.
- To request a new phone line and Jabber, complete the New Line Request form.
Login to Jabber
- From the Menu bar, click Jabber > Preferences...
- Click through the options:
- Please note:
- Under Accounts, unless you have Unified Messaging, you will need to configure Voicemail; enter your NinerNET username and password and click Apply.
- Under Locations, check the Enable locations setting. If checked, this displays your current location to others which you may want to disable.
- Under Calls, the default setting is to Always start calls with video. You may want to change that.
- Under Audio/Video, if there are multiple options (USB camera and microphone and device microphone), review and test them so you know what input Jabber is using for speaker and microphone.
- Please note:
- Within the Jabber window, you can access...
- Contacts
- Chats
- Recents (recent calls)
- Voice Messages - PLEASE NOTE: You will need to re-login whenever your NinerNET password changes
- At the very bottom of the left-hand menu, there is a computer icon. Options in this menu allow you to identify what device you want to be used for phone calls and to forward calls to other numbers
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