Can't Find What You Need?
Have a Suggestion?
Browse by Category
Does your Mac have Apple Enterprise Connect installed? Look for the Enterprise Connect icon in the Mac tool bar...
or in your Applications folder...
Off Campus Reset
If you are off campus, you will need to connect to VPN before attempting to sync your local Mac and NinerNET passwords
|Yes, I have Apple Enterprise Connect installed...||No, I do not have Apple Enterprise Connect installed...|
Follow the below steps to sync your local Mac and NinerNET passwords using Apple Enterprise Connect after resetting your password on the NinerNET website for password and account management
Contact the IT Service Desk if you cannot login or cannot remember your old password.
Follow the below steps to sync your Mac keychain and NinerNET passwords after resetting your password on the NinerNET website for password and account management
If you forgot your old password, go to Self Service and select the First Aid section. You can find Self Service in your dock or in the apps screen.
Open the Keychain Repair option to delete the keychain password. This will cause your computer to restart and when you login, using the newly updated NinerNET password, you can create a new keychain and enter the new password. Then follow the above steps for future passwords.
Beware: If you stored any passwords in your keychain, they will be deleted.