Will my Zoom softphone ring if my computer is locked?

Tell Me

1. Yes, as long as you keep the Zoom app open, Zoom phone will ring if your computer is locked due to inactivity; it will not ring if your computer is off or asleep.
2. If you are using a laptop with external monitors, you can choose to also use the speakers on your monitor:

   1. In the Zoom app, click your profile picture, then click Settings. 

   2.  Click the Audio tab.  

   3. Under Speaker, check the box “Use separate audio device to play ringtone simultaneously.”

Related FAQs

• Page:
  How do I answer or place a call from my Zoom phone if I have multiple lines coming to me?
• Page:
  How do I put a call on hold or park a call in the Zoom application?
• Page:
  Are we allowed to keep our physical desk phones?
• Page:
  How do I stop my Zoom Phone from ringing on all of my devices?
• Page:
  How will I know my physical desk phone has been converted to a Zoom phone?