The Microsoft 365 desktop applications on your University Windows computer automatically sign you in to your University 365 account. You may encounter an Account Error warning in these applications after changing your NinerNet password. To resolve this simply, click the button Fix Me under the error notification to complete the sign in process. 

Tell Me

If you see a warning message about an Account Error in an Microsoft 356 desktop application (Word, Excel, PowerPoint), you will need to sign in again through the application.

  1. From the File menu, select Account to view the Account Error:

    account error Fix Me
  2. Click the Fix me button.
  3. Follow the prompts to log in to your account and Duo 2-step authorization.


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