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Yes, you will need to set up your standard voicemail greeting. 

  1. Sign in to the Zoom web portal using your NinetNet credentials through the SSO option and click Phone, then click the Settings tab
  2. Under Settings, locate the Call Handling section.
  3. Set the When a call is not answered option to Forward to voicemail.
  4. Under Greeting & Leave voicemail instruction, select Edit to Add Audio.
    1. Use the Record by Computer tab to record a voice message.
      1. For asset name, you can give your recording a simple name such as "standard greeting" 
      2. Your recording will be added to your personal asset library in Zoom Phone.
      3. You can record multiple greetings. For example, if you are going on an extended leave, you may want to record a different message to use during that time

See these Zoom phone instructions for more details.

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