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The University will transition to the Zoom Phone service during the Fall semester 2023. Zoom phones will allow you to make and receive calls over the internet using your computer, smartphone, or voice-over-IP-enabled deskset. See Zoom Phone FAQs.

  1. Wireless may be the issue.
  2. Turn off your wifi and see if Jabber works through your cell phone signal.
  3. If you're still having trouble, contact the IT Service Desk, 704-687-5500 or help.charlotte.edu.


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