How do I download and install Jabber on my University computer?

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Jabber allows employees to use their University phone number from a computer or mobile device. Please note:

Only employees with a dedicated phone line can use Jabber. Employees who only have a voicemail box are not eligible.
All office lines are provisioned with Jabber to use on your computer. However, if you want to use the Jabber on a mobile device with the mobile app, you will need to submit a request and select Cisco Jabber Request.
To request a new phone line and Jabber, complete the New Line Request form.

Windows

Mac

If off campus, log into VPN
Click the Start button
Type Software Center
As you type, Software Center will be found - click Software Center
Click on Jabber under the Applications section
Click Install
A shortcut will be created on your desktop; double-click to open Jabber
Enter your NinerNET credentials and click Sign In

If you are off campus, you will need to enter your complete email address - <username>@uncc.edu
You can now use Jabber
See this FAQ for Jabber configuration

If off campus, log into VPN
Open the applications window and select Self Service
Click the INSTALL option for Jabber
When the installation is complete, you should see the Jabber icon in your dock. Click Jabber to open
Enter your University email address and click Continue
Enter your NinerNET credentials and click Sign In

If you are off campus, you will need to enter your complete email address - <username>@uncc.edu
You can now use Jabber
See this FAQ for Jabber configuration

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