Can't Find What You Need?
Have a Suggestion?
Browse by Category
New user experiences will vary depending on whether they have accessed Smartsheet before, whether through UNC Charlotte or not. Users should log in with their Company account, using their NinerNET credentials, when prompted.
If you have already logged for the first time successfully, please refer to the steps in the How do I login to IT Projects Portal software (OneIT Smartsheets)? FAQ page.
You may see a notice that you have a limited license, upgrade now. You should not need to upgrade. Contact the PPMO at firstname.lastname@example.org if you have a question.
SPECIAL NOTE: There is currently a bug with the tool that results in a pop-up window with messaging that the password is too short. Check the box next to agree and click next. This issue has been logged with the provider.