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In November 2022, the Cabinet asked OneIT to pause phone line disconnects unless related to a vacancy while a review of the phone system and related services is conducted.
Requests for phone line disconnects must be related to a position vacancy.
- Contact the OneIT Service Desk, 704-687-5500 or submit a ticket through the portal
- Provide:
- the reason for the request
- the extension number
- Requests will be processed within 2-3 business days.
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