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The University will transition to the Zoom Phone service during the Fall semester 2023. Zoom phones will allow you to make and receive calls over the internet using your computer, smartphone, or voice-over-IP-enabled deskset.

Tell Me

In November 2022, the Cabinet asked OneIT to pause phone line disconnects unless related to a vacancy while a review of the phone system and related services is conducted.

Requests for phone line disconnects must be related to a position vacancy.

  1. Contact the OneIT Service Desk, 704-687-5500 or submit a ticket through the portal
  2.  Provide:
    1. the reason for the request
    2. the extension number
  3. Requests will be processed within 2-3 business days.

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