Show Me

The University will transition to the Zoom Phone service during the Fall semester 2023. Zoom phones will allow you to make and receive calls over the internet using your computer, smartphone, or voice-over-IP-enabled deskset. See Zoom Phone FAQs.

Note

This video provides a general overview of Jabber. Not all options are available at UNC Charlotte like Sharepoint and Outlook integration.


Tell Me

Jabber allows employees to use their University phone number from a computer or mobile device.   Please note:

  • Only employees with a dedicated phone line can use Jabber. Employees who only have a voicemail box are not eligible.
  • All office lines are provisioned with Jabber to use on your computer. However, if you want to use the Jabber on a mobile device with the mobile app, you will need to submit a request.
  • To request Jabber mobile, click this link, then select Cisco Jabber Request. We need to know your phone number and your mobile device OS.
  • To request a new phone line and Jabber, complete the New Line Request form.
  1. Jabber allows employees to use their University phone number from a computer or mobile device. 
  2. Only employees with a dedicated phone line can use Jabber.

  3. Those who may want to use Jabber include telecommuters and employees who want to make and receive calls to/from their University phone number when away from their desk/actual phone.

  4. Key features include: 

    1. Calling contacts from University phone number.

    2. Instant messaging contacts or groups.

    3. Viewing voicemail messages. 

      1. For more about voicemail see this FAQ.


Related FAQs