What is Jabber and who can use it?

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Note

This video provides a general overview of Jabber. Not all options are available at UNC Charlotte like Sharepoint and Outlook integration.

Jabber allows employees to use their University phone number from a computer or mobile device. Please note:

Only employees with a dedicated phone line can use Jabber. Employees who only have a voicemail box are not eligible.
All office lines are provisioned with Jabber to use on your computer. However, if you want to use the Jabber on a mobile device with the mobile app, you will need to submit a request.
To request Jabber mobile, click this link, then select Cisco Jabber Request. We need to know your phone number and your mobile device OS.
To request a new phone line and Jabber, complete the New Line Request form.

Jabber allows employees to use their University phone number from a computer or mobile device.
Only employees with a dedicated phone line can use Jabber.
Those who may want to use Jabber include telecommuters and employees who want to make and receive calls to/from their University phone number when away from their desk/actual phone.
Key features include:
1. Calling contacts from University phone number.
2. Instant messaging contacts or groups.
3. Viewing voicemail messages.
  1. For more about voicemail see this FAQ.