How do I update or add my personal cell phone number in Banner?

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Alternate email address and/or cell phone is required for emergency notifications, NinerAlerts, and account verification. Current faculty, staff and students can update this information on the NinerNET website for password and account management. The information will then be added to Banner.

Legacy Self Service Banner accounts do not have access on the NinerNET website for password and account management and will need to follow the instructions below.

Note

In order to update some personal information in Banner you will be required to verify your identity using your alternate email or phone number. If you do not have any alternate verification methods on file, please contact the IT Service Desk at 704-687-5500.

To UPDATE your personal cell phone number follow these instructions:

To ADD your personal cell phone number follow these instructions:

Log into My UNC Charlotte
Click on Banner Self Service
Select Personal Information
Click Update Address(es) and Phone(s)
Verify your identity using one of the options presented
Complete the verification process by checking your alternate email or text message
Enter the identification code; click Continue
Click on the Cellular Phone: link
Enter updated cell/mobile phone number in the text box
Click Submit

Log into My UNC Charlotte
Click on Banner Self Service
Select Personal Information
Click Update Address(es) and Phone(s)
Verify your identity using one of the options presented
Complete the verification process by checking your alternate email
Enter the identification code, click Continue
Click the Primary: link
Choose Cellular Phone in the drop down list, enter the phone number in the text boxes
Click Submit

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