How do I change my Duo settings?

Tell Me

To change your Duo settings...

1. Browse to ninernet.charlotte.edu
2. Click Manage Account and login
3. Click Add or remove phones & tablets from the Duo Two-Factor Authentication section
   
4. In order to manage your Duo settings and devices, you must first successfully authenticate to Duo.  Choose your preferred authentication device and authenticate
   
5. To change your Default Device: click the drop down and select the device you want as your default 

6. To change the When I log in: click the drop down and select Ask me to choose an authentication method
   

   Automatic Duo Pushes

   Do not choose to send Duo pushes automatically because the "Remember me for 30 days" option will not be available and future management of devices and settings will be complicated in the event of a unavailable device (example: a lost phone).

   8. Scroll down and click Save
   
   

Related FAQs

• Page:
  Duo 2-Factor Authentication
• Page:
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• Page:
  How do I use the Duo app to generate a passcode?
• Page:
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• Page:
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