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Zoom is anecdotally considered to be the most accessible videoconferencing system currently available. Here are a few tips to help your meetings meet accessibility needs.

  1. Keyboard Accessibility: Manage all major workflows with just your keyboard. Zoom also supports Keyboard Shortcuts to navigate our features.
  2. Screen Reader Support: Use Zoom without a screen. Zoom follows the latest accessibility standards to ensure that it is fully accessible to the latest screen readers.
  3. Automatic Transcripts: Transcripts are automatically generated and synchronized to make it easy to search and review meetings recorded in the cloud.To utilize this option, enable the feature in your settings.
    closed captioning settings
  4. Allow your participants to be able to save closed captioning. To do so enable the feature in your settings
    save captions setting
    1. Within the meeting click More, then click Closed Captioning
    2. Zoom also integrates with 3rd party closed captioning providers through Closed Captioning REST API.
      captioning rest API setting
  5. Rearrange Videos Create your own custom gallery view by clicking and dragging videos to a different position.
  6. Multi-spot Light and Multi-pinning: As the host, you can spotlight the interpreter and speaker videos so everyone sees them, no matter who is speaking. Or you can pin multiple videos for your own custom view. To spotlight, right-click on the video image of the participant you want to make Spotlight Speaker. You can do this directly in the Gallery View.
    Gallery view
    Or launch the Participants Panel. Right-click on the participant's name. Click Spotlight.
    participants view
  7. Describe Images and Other Visual Content: Describing visual content that is displayed will help anyone with a vision or cognitive disability, as well as someone that may have needed to call in due to a local internet outage.
  8. Send Resource Links Via Email :It’s okay to use the Chat feature to share links. However, keep in mind that anyone using assistive technology may not be able to copy or activate the links. It’s recommended that you send any resource links you’ll be sharing either prior to or after the session. You can also speak out the URL when posting it in Chat. If your resource link is long, consider using a URL shortener, such as bit.ly or Tiny URL, to help with communicating the link verbally and so that the link is cleaner for anyone copying it from the chat box.
  9. Describe Whiteboard Annotations: Similar to using a white board in a meeting room, you should always describe what you are writing on the board for anyone with a disability or anyone that is using their phone due to internet connection issues in your virtual room.


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