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To update some personal information in Banner, you will be required to verify your identity using your alternate email or phone number. If you do not have any alternate verification methods on file, please contact the IT Service Desk at 704-687-5500.
If your Permanent address is not correct, click Update Address(es) and Phone(s) at the bottom of the page.
At least one active address is required in Banner whether you elect a paper or electronic Form W-2.
Verify your identity using one of the options presented.
Complete the verification process by checking your alternate email or text message.
Enter the Identification Code, click Continue.
Distribution of W-2 Wage and Tax Statements occurs annually by January 31. Please take the time to confirm that your permanent address is correct in Banner before December 31 annually.
Submit an IT Service Desk ticket at help.charlotte.edu or by calling 704-687-5500.