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As of March 16 2021, if you are a student and have not yet enrolled in Duo Two-Factor Authentication, you will not be able to reset your password without first enrolling in Duo.
Follow these steps to change or reset your NinerNET password:
You will be notified that you need to enroll in Duo - click Enroll Now to begin that process
See this FAQ for instructions on setting up Duo.
Info
If you have both a mobile number and email listed, you can choose where you will receive a message with your verification code.
Please see this FAQ for password expiration time frames.