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• If you are a new employee and getting started with your NinerNET account and Duo - see this FAQ
• If you are voluntarily signing up for Duo - see this FAQ

1. Log into ninernet.uncccharlotte.edu
   

   Note
   If you do not have another device in Duo available, use the Get Duo Code page to generate a code to authenticate through Duo Two-Factor Authentication - see this FAQ

2. In the Duo Two-Factor Authentication section, click Add or remove phones & tablets
3. Use an existing Duo device to authenticate - if you generated a code from the Get Duo Code page, that same code will work for this authentication
4. Click + Add another device
5. Follow the instructions in the table below for the type of mobile device you have: 

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