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|1.||Enable Duo for the generic account||Using the NinerNET username and password for the generic account, follow this FAQ to enable Duo|
|2.||Directly Assist others who need access||After the owner adds her/his device for Duo, additional devices for others that access the account can be added at the same time. Click +Add another device and step through the device adding process.|
|If you are unable to assist others directly, you can Generate Duo passcodes yourself...||Using the SMS texting functionality, create Duo passcodes that can be used by others needing to add devices - follow this FAQ|
|...or Request a Duo passcode||If you are unable to generate passcodes, the owner of the account can contact the IT Service Desk to request a multiple-use passcode to use for a limited time|
|3.||Enroll devices in Duo|
Share a/the passcode to each person who accesses the account and have them do the following...