Versions Compared


  • This line was added.
  • This line was removed.
  • Formatting was changed.


Email TagInformation

Applied to all email received that originates from outside of The University of North Carolina at Charlotte


The university uses some 3rd party vendors to send emails - these emails may also be tagged as [EXTERNAL]

  • Applied to any email that does not pass security verifications
  • Email marked as [SUSPICIOUS] will be delivered to Spam folder
  • Security verifications include:
    • Failed DKIM Authentication (failure to validate)
    • SPF Verification Failures (lack of SPF configuration, or SPF check failure)
    • Possible Sender Spoofing Detected

Email from valid senders and business partners could be marked as suspicious if not configured to send in a way that meets our security requirements.

If the message is from a trusted University vendor partner (sending sent on behalf of the University), OneIT Security Services can review - submit a ticket