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  1. After you have registered with ADP, log in to my.adp.com. Enter the User ID you were assigned during the ADP registration process followed by @uncchar and click Next. Example:  jsmith1@uncchar

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       2.  Click Forgot your password?

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       3. Enter the email or mobile number you used during the ADP Portal registration process.

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      4. Select an option to Verify Your Identity.  Options available will vary based on the information (personal email or cell phone) you provided during the ADP registration process.  

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      5.  Enter the verification code sent to your personal email or personal cell phone and click Submit.

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       6. Select Create a new password. 

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      7.  Enter a new password and click Submit. 

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       8. You will receive a message that your password successfully reset. You may return to the my.adp.edu page to log in. 

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