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Note

This issue is related to the use of the Zoom Scheduler Extension for Google Chrome which is located in the right panel of your google calendar window, not to be mistaken with the the Google Marketplace App which is accessed by clicking on Create New Event.

Users using the Zoom scheduler extension for Chrome may not be able to create a new Zoom meeting within Google Calendar.  The following errors may be displayed:
Zoom Google Calendar Error

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Follow the below instructions to resolve the issue...

  1. Sign out from From your google calendar, click on the Zoom scheduler extension
    Sign OutImage Removedin the right panel.
    1. Image Added
  2. Click on the three dots for more actions and select sign out
    1. Image Added
  3. Click on sign in
    1. Image Added
  4. Click Sign In with SSO
    Sign In with SSO

    Enter you NinerNET email address
    Enter NinerNET emailImage Removed
    1. if prompted for company domain, please enter "charlotte-edu"
  5. Login using your NinerNET username & password
  6. Zoom scheduler extension should now be updated allowing you to create Zoom meetings within Google Calendar

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